Payment of the Invoice, which is issued to the guest at the time of booking, means that the Payer agrees to the terms and conditions of payment.
Payment for services provided by the Hotel under the Contract Invoice is made according to the rates in rubles valid at the time of arrival, by transfer to the Hotel's checking account within 3 (three) banking days from the date of invoicing for payment in the amount of the cost of the first night of stay of all declared rooms. The customer makes the final payment no later than 10 days before the arrival date.
In case of non-receipt of advance payment within the specified period, the contract invoice will be declared invalid, and guests will be settled only if there are available places in the hotel complex.
In case of late arrival or non-arrival of the guests and the absence of cancellation of the application by the Payer, the advance payment received by the Hotel will not be refunded.
In case of cancellation of the reservation less than 90 days before the scheduled arrival date, no-show, or late arrival, the Customer will be charged a fee equal to the cost of the first night's stay for all rooms booked by the Customer.
